{"id":179,"date":"2024-12-03T19:09:36","date_gmt":"2024-12-03T19:09:36","guid":{"rendered":"https:\/\/book.martinsmoscoso.com\/support-portal\/"},"modified":"2026-03-21T03:02:18","modified_gmt":"2026-03-21T03:02:18","slug":"support-portal","status":"publish","type":"page","link":"https:\/\/book.martinsmoscoso.com\/en\/support-portal\/","title":{"rendered":"Support Portal"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"mm-portal mm-portal-guest\">\n\n\t<!-- \u2500\u2500 Brand eyebrow \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n\t<div style=\"font-family:var(--mm-font-label); font-size:11px; font-weight:700; letter-spacing:.16em; text-transform:uppercase; color:var(--mm-orange); margin-bottom:24px;\">\n\t\tSupport Portal\t<\/div>\n\n\t<!-- \u2500\u2500 New ticket CTA \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n\t<div class=\"mm-guest-block\">\n\t\t<div class=\"mm-guest-icon\"><\/div>\n\t\t<h2>Need help?<\/h2>\n\t\t<p>Submit a support request and our team will respond shortly.<\/p>\n\t\t<a href=\"https:\/\/book.martinsmoscoso.com\/en\/support-portal\/novo\/\" class=\"mm-btn mm-btn-primary mm-btn-lg\">\n\t\t\t+ New Support Request\t\t<\/a>\n\t<\/div>\n\n\t<div class=\"mm-guest-divider\">\n\t\t<span>or<\/span>\n\t<\/div>\n\n\t<!-- \u2500\u2500 Track existing ticket \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n\t<div class=\"mm-guest-block mm-guest-track\">\n\t\t<div class=\"mm-guest-icon\"><\/div>\n\t\t<h3>Already have a ticket?<\/h3>\n\t\t<p>Enter the ticket number and email used to check your request status.<\/p>\n\n\t\t<div id=\"mm-lookup-notice\" class=\"mm-notice\" style=\"display:none;\"><\/div>\n\n\t\t<form id=\"mm-guest-lookup-form\" class=\"mm-form mm-lookup-form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"action\" value=\"mm_portal_guest_lookup\">\n\t\t\t<input type=\"hidden\" name=\"nonce\"  value=\"b099878c7c\">\n\n\t\t\t<div class=\"mm-form-row mm-form-row-inline\">\n\t\t\t\t<div class=\"mm-form-col\">\n\t\t\t\t\t<label for=\"mm-lookup-number\">Ticket #<\/label>\n\t\t\t\t\t<input type=\"text\" id=\"mm-lookup-number\" name=\"ticket_number\" placeholder=\"MM-260001\"\n\t\t\t\t\t\tclass=\"mm-input\" autocomplete=\"off\" required>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mm-form-col\">\n\t\t\t\t\t<label for=\"mm-lookup-email\">Email<\/label>\n\t\t\t\t\t<input type=\"email\" id=\"mm-lookup-email\" name=\"user_email\" placeholder=\"o-seu@email.com\"\n\t\t\t\t\t\tclass=\"mm-input\" required>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"mm-form-row mm-form-submit\">\n\t\t\t\t<button type=\"submit\" class=\"mm-btn mm-btn-secondary\" id=\"mm-lookup-btn\">\n\t\t\t\t\tView Ticket\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t<\/div>\n\n<\/div>\n<footer class=\"mm-portal-footer\">\n\t<div class=\"mm-footer-grid\">\n\n\t\t<!-- Col 1 \u2014 Brand -->\n\t\t<div class=\"mm-footer-brand\">\n\t\t\t<div class=\"mm-footer-logo\">\n\t\t\t\t<svg width=\"34\" height=\"34\" viewbox=\"0 0 600 600\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t\t\t\t\t<rect width=\"600\" height=\"600\" fill=\"#fa4600\" rx=\"18\"\/>\n\t\t\t\t\t<g transform=\"matrix(0.379161,0,0,0.379161,112.996514,387.94763)\">\n\t\t\t\t\t\t<path d=\"M385.875,-196.885L229.156,0L-57.844,0L598,-810.781L598,-252.947L1044.25,-810.781L1044.25,0L820.094,0L820.094,-197.436L385.875,346.875L385.875,-196.885Z\" fill=\"#efebeb\"\/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/svg>\n\t\t\t\t<span class=\"mm-footer-wordmark\">Martins &amp; Moscoso<\/span>\n\t\t\t<\/div>\n\n\t\t\t<p class=\"mm-footer-tagline\">\n\t\t\t\t\u201cStrategy, design and technology in the service of your business growth.\u201d\n\t\t\t<\/p>\n\n\t\t\t<a href=\"mailto:he***@************so.com\" data-original-string=\"D\/NdAlgVr63\/hw9N6gN4zg==8dd7z\/vNixuLroQcoMw1totaxIqgYBIR7yMUXXtdJFIwD0=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" class=\"mm-footer-email\">\n\t\t\t\t<span \n                data-original-string='+pxOvsNy4v3egqFpMe7N\/g==8ddgP25HRIL8xFga2UwcUfPDBqYskWB3d3zSt0f9iDoFG4='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>He<span class=\"apbct-blur\">***<\/span>@<span class=\"apbct-blur\">************<\/span>so.com<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t<!-- Col 2 \u2014 Services -->\n\t\t<div class=\"mm-footer-col\">\n\t\t\t<p class=\"mm-footer-col-label\">Services<\/p>\n\t\t\t<ul class=\"mm-footer-list\">\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tDigital Strategy\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tContent Marketing\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tDesign &amp; Branding\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tWeb Development\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tSEO &amp; Performance\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tAI Solutions\t\t\t\t\t\t\t\t\t\t\t<span class=\"mm-footer-badge-new\">New<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\tGEO\t\t\t\t\t\t\t\t\t\t\t<span class=\"mm-footer-badge-new\">New<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\n\t\t<!-- Col 3 \u2014 Contact + Legal -->\n\t\t<div class=\"mm-footer-col\">\n\t\t\t<p class=\"mm-footer-col-label\">Contact<\/p>\n\t\t\t<ul class=\"mm-footer-list\">\n\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t<a href=\"mailto:he***@************so.com\" data-original-string=\"GWLmLo4jKG4MHP8bxZUODA==8ddTJoMlj8RuC9eKd3cNRlVCGBj\/kM8UV8\/RZs7IKq2GuM=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" class=\"mm-footer-link\"><span \n                data-original-string='KmJ\/CMsq1S0VVTK6Pdoqfg==8ddsZ6xY4Mw5gf\/NVqZHkqT5L02XDIekKNJnRBSe6iS7Rs='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>He<span class=\"apbct-blur\">***<\/span>@<span class=\"apbct-blur\">************<\/span>so.com<\/span><\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t<a href=\"tel:+351916243420\" class=\"mm-footer-link\">+351 916 243 420<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t<a href=\"https:\/\/martinsmoscoso.com\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"mm-footer-link\">martinsmoscoso.com<\/a>\n\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<div class=\"mm-footer-legal\">\n\t\t\t\t<p class=\"mm-footer-col-label\">Cool<\/p>\n\t\t\t\t<ul class=\"mm-footer-list\">\n\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<a href=\"https:\/\/book.martinsmoscoso.com\/en\/privacy-policy\" class=\"mm-footer-link\">Privacy Policy<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<a href=\"https:\/\/book.martinsmoscoso.com\/en\/cookie-policy\" class=\"mm-footer-link\">Cookie Policy<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"mm-footer-list-item\">\n\t\t\t\t\t\t<span class=\"mm-footer-dash\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<a href=\"https:\/\/www.livroreclamacoes.pt\/\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"mm-footer-link\">\n\t\t\t\t\t\t\tComplaints Book \u2197\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div><!-- \/.mm-footer-grid -->\n\n\t<!-- Bottom bar -->\n\t<div class=\"mm-footer-bottom\">\n\t\t<span class=\"mm-footer-copy\">\u00a9 2026 Martins &amp; Moscoso, Lda<\/span>\n\t\t<span class=\"mm-footer-region\">Portugal \u00b7 EU<\/span>\n\t<\/div>\n<\/footer>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"close","ping_status":"closed","template":"page-template-blank.php","meta":{"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":14,"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/pages\/179\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/book.martinsmoscoso.com\/en\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}